0peration Process
We make it easy to bring horror to life. Whether you’re building a haunted house, escape room, or immersive horror venue, our step-by-step process ensures smooth collaboration from concept to final delivery.
CONTACT US
1. Share Your Vision
Send us your story, layout, or concept sketches. Let us know the atmosphere you’re aiming for—gruesome, eerie, surreal, or subtle.
2. Project Planning & Quotation
We’ll analyze your needs, recommend product options, and provide a detailed quote and production timeline.
3. Sample & Prototype
For complex or large-scale scenes, we can offer a prototype or sample piece for review before mass production.
4. Production & Progress Updates
Once confirmed, we begin handcrafted production. Throughout the process, we’ll keep you updated with progress photos or videos.
5. Final Delivery & Installation Support
We ship globally with secure packaging. For large projects, we can provide installation guidance or on-site support (as needed).
6. Ongoing Warranty & Support
Every order includes a 1-year free warranty. After that, we provide lifetime support at cost price—because even monsters need maintenance.
